I cant download arlo on my android

No problem here - I've installed and reinstalled on multiple devices. WHat phone and OS? Maybe you have too old an OS which the app can't support. I have a Samsung Galaxy A running version 9. It was fine with the Legacy and should be more than adequate for the new app.

Any other ideas???? Here's my info. Is your issue that you can't find it in the app store? Or that you are finding it and the install is failing for some reason? I found it just fine in the Google Play app store. But neither the updated nor the legacy version will download.

They just continue to spool like a hamster on a wheel and says "waiting for download". My wifi is 4g LTE, and I downloaded other apps just fine. It's downloaded fine for me in my more modest S7. Did you try downloading with wifi off over cellular? The app distribution is being done be Google, not Arlo - so if the download itself isn't completing it would be on Google. I felt like I needed to share since I will likely not be the only one with this issue. Your comment that it was likely a Google issue spurred me to find it, and I hope we helped others.

I will also say the new app seems to have much better response time. Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for. We are working on resolving this issue. We apologize for the inconvenience. Please enable this feature now.

Arlo app will not load on my Android device running Android 7. All forum topics Previous Topic Next Topic. Discussion stats.

Tobypatch Luminary. Labels: Online and Mobile Apps Troubleshooting. Message 1 of Accepted Solutions. JamesC Community Manager. JamesC View solution in original post. Message 88 of Best answers. Show More. Assomption Aspirant. Message 2 of DrummerMan Aspirant. Message 3 of D97T Aspirant. Android 7. App opens to arlo with bird then blanks and shows same screen again over and over.

Cameras all work via pc web portal. This happened after update. Message 4 of JessicaP Arlo Moderator. Message 5 of JimNasium Aspirant. Same launch issue on Galaxy S6. Android version 7. Message 6 of Message 7 of Samsung S5 - 6. Message 8 of My phone is a samsung S5 sm-gv 6.

Message 9 of My S5 is doing the same thing after the uplate yesterday. Message 10 of Message 11 of Hey Jessica. I had an older samsung s 4 and guess what? I was able to put the knew updated app on it and it works fine! Very odd! Thing is its a deactivated phone.

So I can only use it at home connected to wifi. Message 12 of Was this article helpful? Yes No Rating Submitted Do you have a suggestion for improving this article? Characters Left : Submit Cancel. Related Articles. Arlo Community Learn from other Arlo users like you and experts that are offering up best practices and answering some common questions.

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